Introduction
At Antar Auto Repairs & Parts we are committed to safeguarding your privacy. This policy applies to all customer interactions, including via our website, Instagram, TikTok, and in-person services.
a) Information You Provide Us:
When contacting or booking services: name, phone number, email, vehicle details (e.g., make, model, year)
When visiting us socially: any messages or comments you send on Instagram or TikTok
When requesting parts or estimates: vehicle requirements or preferences
b) Automatically Collected Information:
Website data (e.g., IP address, browser type, pages visited, form inputs)
Analytics from social media platforms (e.g., engagement, clicks, views)
c) Third-Party Information:
Social media platforms may share limited analytics or insights used internally
We use your data to:
Schedule and manage your appointments
Communicate service updates or coordinate needs
Process parts orders
Improve service offerings and customer support
Analyze engagement metrics via social platforms (Instagram, TikTok)
Consent: When contacting us or subscribing to updates
Contractual Necessity: To facilitate services and parts fulfillment
Legitimate Interests: Enhancing customer servicing, marketing promotions, and service improvement (where balanced with your rights
We may share your data with:
Service providers (e.g., payment processors, appointment scheduling tools) under confidentiality agreements
Legal authorities, if required by law
Third parties, only with your explicit consent
We use cookies and similar technologies (e.g., on our website) for analytics, functionality, and improving user experience.
On social platforms like Instagram or TikTok, cookie usage is governed by those platforms’ policies.
Personal information retained only as long as necessary for service delivery or legal obligations
Analytics data may be anonymized or destroyed after a specified period (e.g., 12 months)
Depending on applicable laws, you may have rights to:
Access the personal data we hold
Correct inaccuracies
Request deletion or restriction of processing
Object to processing or withdraw consent
Lodge a complaint with local data protection authorities
To exercise any rights, please contact us at the details below.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction.
Our services are not directed at minors. We do not knowingly collect personal data from children under the age of 13 (or applicable age). If such data is found, we will promptly delete it.
Links to Instagram and TikTok are for convenience. We are not responsible for the privacy practices of those platforms. Please refer to their respective policies.
For questions or to exercise your data rights, reach us via:
Phone/WhatsApp: +1 868-340-0496
Location: Lendore Village, Chaguanas, Southern Main Road, Trinidad and Tobago
We may update this policy occasionally. Significant changes will be notified via our website or social media with updated effective dates.
